The Palliative Pain and Symptom Management Consultation Service (PPSMCS) supports contracted service providers with the Local Health Integration Network (LHIN), long-term care homes, community support services and primary care by providing access to a Palliative Pain and Symptom Management consultant. This position helps to build capacity among front line service providers through consultation, education, mentoring, networking and linking to palliative care resources.
The service is available throughout the Northeast Cluster (Haliburton and Peterborough Counties, Northumberland and the City of Kawartha Lakes). All healthcare providers may contact the service by completing and faxing the PPSMCS Referral Form to (705) 742-0064. A physician referral is not necessary.
The PPSMC can be contacted by phone at 705-742-4042 ext. 344 or email at
The PPSMCS is founded on the belief that:
- Patients have the right to effective pain and symptom management;
- Pain and distressing symptoms can be alleviated;
- Those who are ill (and their families) benefit from the assistance of a skilled multidisciplinary team.
What does the service offer?
- Telephone / email / fax / teleconferencing and onsite consultation about palliative care and pain and symptom management for healthcare providers in the community or long-term care homes;
- Links to multidisciplinary team members for advice and support;
- Case-based education and mentoring for service providers. Note: This service does not provide direct client/patient assessment or care planning. As part of an education/coaching activity with a service provider a client/patient may be present, however, the service provider remains the one responsible for the care;
- Palliative certificate courses for all healthcare providers;
- Links service providers with specialized hospice palliative care resources (e.g. Pallium Palliative Pocketbook; RNAO Long-Term Care Best Practices Toolkit for End-of-Life Care; Pain and Symptom Management Booklet);
- Builds capacity among front line service providers in the delivery of palliative care.